As Made Famous By:
CEO Of Zappos, Entrepreneur & Venture Capitalist
Tony Hsieh, the CEO of Zappos, outlines a helpful entrepreneurial technique that focuses on your digital communication. Specifically, Hsieh has challenges with email, he writes, and the combination of day-to-day responsibilities plus procrastination that cause our inboxes to clog up.
Hsieh’s productivity hack takes your inbox from overwhelming to manageable. First, forget about answering emails the day you receive them. Instead, schedule your day so that you address yesterday’s emails first. Commit to responding to all of them, or filing them as appropriate, and leave new incoming messages for the next day.
Another aspect of Hsieh’s technique is calendaring, where you schedule a time to address particularly tricky emails later, the same way you would a face-to-face meeting. That way, the item gets the attention it needs, but you don’t neglect the rest of your inbox in the meantime.